• Claims for books damaged by the carrier must be made through the carrier.
• Claims on shortages or defective books can be made through our Shipping Department within 7 days of shipping.

Return Policy

• Under no circumstances may books be returned after you have Attended a class.
• Under no circumstances may clearance book be returned for a refund. ALL SALES ARE FINAL.
• All software (CD’s, DVD’s, Digital Downloads, CAD systems, etc.). Cannot be returned for a refund
• For consideration of a return you must contact us within 7 days from original ship date for an approval.
• All approved returns must be received with in 15 days of original ship date.
• The original shipping charges will not be refunded for canceled orders.
• You will be subject to a 20% restocking fee.
• Original sales receipt must be included, with the return slip filled in completely
• Items must be in original packing or shrink-wrap.
• You are responsible for any shipping charges incurred.
• If your choice of payment was credit card, a credit will be issued within three days after the books are received.
• If your choice of payment was cashiers check or money order, a store credit will be issued. No return checks will be sent.
• Send all returns by a traceable mode of shipment to the following address:
  

  American Contractors Exam Services and Bookstore Attn: Returns Department 5000 Linbar Dr. Suite 250 Nashville, TN 37211

"WE RESERVE THE RIGHT TO REFUSE ANY RETURN FOR ANY REASON"

Return Slip