• Claims for books damaged by the carrier must be made through the carrier.
  • Claims for shortages or defective books can be made through our shipping department within 7 days of shipping.
Contact our shipping department by:
Phone: (800) 955-7277
Fax: (615) 832-3682
E-Mail: shipping@examprep.org
 

Return Policy
  • UNDER NO CIRCUMSTANCES MAY BOOKS BE RETURNED AFTER YOU HAVE ATTENDED A CLASS
  • For consideration of a return you must contact us @ 800-955-7277 within 7 days from original ship date for an authorization code for returned items.
  • All approved returns must be received with in 15 days of original ship date.
  • The original shipping charges will not be refunded for canceled orders.
  • You will be subject to a 10% restocking fee.
  • Original sales receipt must be included, with the return slip filled in completely
  • Items must be in original packing or shrink-wrap.
  • You are responsible for any shipping charges incurred.
  • If your choice of payment was credit card, a credit will be issued within three days after the books are received.
  • If your choice of payment was cashiers check or money order, a store credit will be issued. No return checks will be sent.
  • Send all returns by a traceable mode of shipment
  • Please send returns to:
    American Contractors Exam Services and Bookstore
    Attn: Returns Department
    5000 Linbar Dr. Suite 250
    Nashville, TN 37211
 

"WE RESERVE THE RIGHT TO REFUSE ANY RETURN FOR ANY REASON"
 





Return Slip
Name:  
Daytime Phone:  
Reason for Return:  
   
   
 
If you paid by Credit Card and would like your card credited:
Card No.:   Expires:                /               
Security Code:     Zipcode:  
 
Quantity Title of Book
   
   
   
   
   
   
   
   
You may attach another sheet for more books if needed.

Authorization Code:  
 
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